In honor of Throwback Thursday, we’re taking a look back at our start. One of the first customer letters we got was from Kim, who used our Udderly EZ milker to help a mare prone to mastitis have a healthy foaling and nurse her own babies.
Mastitis can strike any species, but we hear about it a lot in cows and goats. Mastitis is an infection of the mammary gland that results in swollen teats which are extra-sensitive and have difficulty releasing milk. Besides making animals extremely uncomfortable, it also renders milk unuseable until the infection clears up.
Many managers have trouble milking an afflicted animal, which is part of why we developed the Udderly EZ and Ultimate EZ milker, which are sufficiently gentle on teats that they can be used to empty out an animal even as they battle infection. Both machines are easy to clean, which is important as long as you have to dispose of the milk each day.
Kim’s letter is below. All these years later, we’re proud to say our products have helped make countless other animals more comfortable and healthier!
I want to thank you so much for the Udderly EZ and all of your help. I have worked with horses over 40 years and this year was my first experience with mastitis. A very nice mare was given to me because of her history of mastitis. As I understand the only foals to survive were placed on nurse mares. In searching on line I found the Udderly EZ site, watched the videos and bought the device. I also contacted the company for any additional advice as this was a very overwhelming situation. I was very impressed with the fact that you took the time to help me and offered additional information about your experiences with this situation.
My staff and I watched the video two or three times, by the time the foal arrived we were totally prepared. We milked the mare out on the bad teat every 3 to 4 hours around the clock and now on day 4 the filly is so strong she is nursing both teats and our assistance is no longer necessary.
I can’t thank you enough. The Udderly EZ made my life so much easier — the time and the ease of the milking process was more than cut in half. It was so simple all of my assistants could perform the task by their self and the mare was extremely relaxed and comfortable during the entire process.
In addition, I was very appreciative and grateful for all of the customer support you gave me. It is so refreshing to find a company that genuinely cares about the animal and the customer.
President, Hawthorne Products, Inc.